We hope that you can find everything you need on the site, but understand sometimes things don’t work out. We’d appreciate your careful consideration of the service and products available on the site, and we advise you to make your purchases carefully. Please preview all photos & read through product descriptions before purchase. If you are unsure of if a resource/product is the right fit for your classroom/student, please feel free to reach out to get more details/descriptions of the product to make an informed decision before the purchase.
Contact: [email protected]
All sales are considered final and nonrefundable once an order is submitted. We may, in our sole discretion, modify our Refund Policy or, on a case-by-case basis, issue a refund for a reason that falls outside of our Refund Policy below.
The resources you purchase on this website are delivered electronically for you to print and assemble yourself. Unlike a t-shirt or a book, you can’t (really) return a PDF, Word Document, PowerPoint, or another file after it’s been downloaded or accessed. For that reason, all sales on www.teachloveautism.com of electronic files or digital resources are considered final and nonrefundable.
We get that things don’t always go as planned so we can offer refunds in a few limited circumstances. If you’ve never downloaded or digitally accessed the resource, or if your purchase falls into one of the following exceptions listed below, you might be eligible for a refund.
Refund requests must be submitted within one month of your purchase to [email protected], and are granted on a case-by-case basis.
- Compromised Resource File- A resource file is damaged or is missing content.
Example: A thumbnail or preview is uploaded instead of the resource itself.
- Misrepresentation- A resource preview and/or description misrepresents what is actually contained in the resource. (Requests are subject to Adulting Made Easy review.)
Example: A product description states there are 50 multiple choice questions in a resource but instead there are 50 true or false questions.
- Technical Limitations— You are unable to access a resource because the technical requirements aren’t included in the resource description.
Example: A resource is a Notebook file but this is not listed anywhere on the product page.
- Duplicate Purchase— You purchase the same resource twice in one account.
Example: You purchase a resource contained in a specific bundle and then later purchase that bundle within one year of the original purchase.
- File Access Status— You purchased a resource but never downloaded or accessed the files. (Verified by Adulting Made Easy).
Example: You purchased a third grade resource over the summer (that you did not access) and find out you are teaching second grade next year.
If your purchase falls into one of these categories, you can submit a refund request to [email protected]. Please be sure to include in your request: the full resource name and your concerns, along with any specific examples or details you might have. Screenshots welcome!
Contact at jenn@teachloveautism for questions related to refunds.